MBD COMPLAINT

I am deeply disappointed by the service I have received from MBD. It has been nothing short of horrific. In July 2023, I discovered that my account was overcharged by R3500. Despite numerous attempts to resolve this issue, including emails to Rudolph Bezuidenhout, a Senior Legal Manager, I have not received any response. I even visited their offices in person, only to be told that they are still waiting for the finance department to address the matter. It is now March 2024, and I am still fighting for my refund. This marks my third complaint on Hello Peter. I urge MBD to prioritize this issue and promptly refund my money. Your lack of action and communication is unacceptable. I demand resolution without further delay