MK
Micaela K

1 reviews | Active since Nov 2021

15 Nov 2021, 11:12

MBD complaint

My MTN account was handed over to MBD and I've honored the payment arrangement but when asked for the paid up letter a consultant by the name Khanisile told me I need to pay MBD fees of 1000 which was not disclosed when making the payment arrangement what a joke of a company PLEASE FIX THIS ASP!!!!!!!!!!!!

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Replies (1)
MBD
MBD's reply15 Nov 2021, 11:20
Official
Dear Ms Klaasen

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD