LM
LEILAH M

1 reviews | Active since Sept 2015

01 Sept 2015, 08:53

MBD COLLECTORS GREEDY FOR MONEY

Okay so I fell behind with my virgin active account and made an arrangement with an MBD consultant to pay R100 a month on both my husband and my account making it R200 but after payday. I was informed that they start tracking on the 24th which is fine BUT THEIR VERSION OF TRACKING IS GOING IN TO YOUR ACCOUNT ON THE 24TH EVEN THOUGH YOU HAVE NO MONEY AND TAKING IT UNTIL THEY REALISED THAT I HAVE NO FUNDS (OBVIOUSLY ITS THE 24TH) AS A RESULT MY BANK CHARGED R138 for each R100 that bounced as a result of their ******** i now have R276 worth of bank charges for R200 WHICH THEY DID GET WHEN GOING BACK INTO MY ACCOUNT LATER. SO THEY HAVE THEIR R200 AND I HAVE R276 BANK CHARGES.<br> <br> WHEN I CALLED THEM THEY SAID MY BANK SHOULD NOT HAVE CHARGED BUT WHAT THEY HELL ARE THEY GOING INTO MY ACCOUNT SO EARLY FOR AND IF THEY WEN THE RIGHT DATE MY BANK WOULD NOT HAVE CHARGED. <br> <br> I SPOKE TO MY ABSA CONSULTANT AND SHE IS THE ONE WHO BROUGHT IT TO MY ATT SO THANK YOU ABSA YOU ARE AMAZING TO MBD you are suppose to be helping people make arrangements not make it more difficult for them and 2ndly I will not stop telling everyone about us its not slander its the truth. i have proof<br> <br> Leilah ***

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Replies (1)
MBD
MBD's reply01 Sept 2015, 09:50
Official
Hello LEILAMANEVELD,

Dear LEILAMENEVELD

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC