SN
Siaga N

1 reviews | Active since Mar 2020

03 Mar 2023, 11:53

MBD collector ****

Good day I have accounts that was handover to MBD collector. My accounts was for game store and RCS credit card. We reached agreement to settle accounts last year 2022 which I did. I have managed to settle last account July 2022 but when I request paid up letter they told me, I can only get letter after 14days. I call after 14days but still waiting for paid up letter until now. I keep on calling but they just drop my calls. Sometimes they just promise to request. Everytime you call them they drop calls. Now they trying to **** me with this letter. Vvm the call me saying am owing game store, I have to settle account. I told them I don't owe game store, I have settled the account, the ask me to send them paid up letter as proof.

When I call MBD collector about the paid up letter they keep on promise to send it. Now they drop my calls because I keep on calling. I believe the busy ******** people

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Replies (1)
MBD
MBD's reply03 Mar 2023, 15:52
Official
Dear Mr Siaga

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD