MB
Michelle B

1 reviews | Active since Jan 2024

05 Jan 2024, 09:30

MBD collections what a load of CROCK!!!!! Harassing the wrong person!

These people! I receive 5+ phone calls a day, accompanied with multiple sms's, but I am not the person they are looking for. I have made 12 phone calls to them to have my number removed from their system! 12!! Again this morning they phone on my work landline! And when I tell them that I will be seeking legal assistance with this constant harassment they slam the phone down! The person they are looking for is a young man, I am a woman! The id numbers does not even correlate! These people have no culture and no business sense. After the first or second encounter and reminder that YOU HAVE THE WRONG PERSON, why don't they investigate and remove your number instead they are phoning back constantly. Seems the operators they are using should ask for their Primary school money back!!! I am FED UP!

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Replies (1)
MBD
MBD's reply05 Jan 2024, 10:21
Official
Dear Michelle Bosch

Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings. 

Kind Regards, 
Complaints Officer 
MBD