MBD Collections

I am very unhappy with MBD ,As I settled my Nedbank account with the with a discount amount, paid the full amount on the 20 September 2024, Struggled to get the Proof of Payment through to Thabile ,received no feedback after numerus calls and follow ups with my account being settled,

Only to receive a call from HP Attorneys that there is still an outstanding amount on my Nedbank, Now that I am calling and emailing for answers I am still not receiving any response,

I will not be liable for the outstanding amount, as they gave me an discount and I settled, I asked numerus times, if I pay this amount there is nothing left outstanding, they rep**** yes.

This is very poor service and after care for customers, and its affecting my score and me resolving my debt review,