MBD bad service and failure to acknowledge emails

On the 27th of May 2024 at around 16h07, I wrote an email to MBD requesting the following information as I was an FNB customer: 1. A statement reflecting the balance from the date my credit card was handed over to you by the bank? Additionally, I would appreciate a statement showing: 2. The handover balance, 3. The payments I have made to date, and 4. Any charges from your side. Furthermore, 5. Can you provide me with a letter from the bank indicating the settlement amount? Till date, I never received the above information as requested from MBD.

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