1 reviews | Active since Oct 2024
MBD bad service
Good day
The reason for my review is to share my exsperience with MBD Attorneys and why having to speak to so many different consultants and not giving any straight answers.
I have settled my account on the 9 October and received a settlement letter on 14 October from MBD which I had to follow up numerous times. On the day my letter was sent I was informed that my account has been handed over to the company so that I can receive my settlement letter to have my name cleared with Vodacome. After numerous calls to Vodacome to follow up it turns out MBD did not do anything further from their side.
Having to call MBD and get told my name has been escalated to the rite department still nothing has been done. I have also sent numerous emails and the response is please email to the relevant person that sent the settlement letter.
Need Help
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
You have acknowledge the query. When will I hear from you, also on another note I will be mentioning names now. I have emailed my query to Freidah, apparently a high qualified person in the relevant department that is busy with my account to be escalated. I have not received a reply neither the query department aswell. I will take this matter further is no answer today.
I did speak to a consultant yesterday, as I was told that my name has been escaletd yesterday (after I have received my settle 14 October) to inform Vodacome account has been settled.
I am expecting an answer today to also know when will I receive my paid up letter from Vodacome to have my name cleared.
Need answers
You have acknowledge the query. When will I hear from you, also on another note I will be mentioning names now. I have emailed my query to Freidah, apparently a high qualified person in the relevant department that is busy with my account to be escalated. I have not received a reply neither the query department aswell. I will take this matter further is no answer today.
I did speak to a consultant yesterday, as I was told that my name has been escaletd yesterday (after I have received my settle 14 October) to inform Vodacome account has been settled.
I am expecting an answer today to also know when will I receive my paid up letter from Vodacome to have my name cleared.
Need answers