1 reviews | Active since Aug 2014
MBD BAD SERVICE
Dear Sir/Madam,
I have been paying my MTN account via a third party being MBD , who is collecting my payments and I kindly request the following on a letterhead.
1. The mandate to handle the debt from MTN on their company letterhead. 2. The initial amount in total that I was owing 3. The amount received from my myself 4. An itemized account of all payments received 5. A settlement amount
As to date I have not received one statement as to how much is still owing and how much I have paid. I have requested a copy of my statement telephonically on various occasions and was told it will take up to 48 hours and to date have not received anything from MBD. I am writing this mail, so that I can have some proof of my request.
Kindly as a matter of urgency can we have the relevant information as requested above.
To: ***; ***
Subject: MTN ACC *** MBD Reference
To: ***; ***
Subject: MTN ACC *** MBD Reference
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
With reference to your query logged on the 20 August 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
With reference to your query logged on the 20 August 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC