CJ
Charmaine J

1 reviews | Active since Jun 2019

06 Jun 2019, 12:41

MBD BAD SERVICE

HI MY CAPITEC ACCOUNT WAS SOLD TO MBD! I KEEP ON REQUESTING THEM TO SEND ME THE INSURANCE AGREEMENT THAT I HAD WITH CAPITEC, THE CALL ME AT ALL HOURS EVERY DAY I TELL THEM CALL AT 13:00! MY DETAILS WITH THEM NEVER GET UPDATED EVERY CONSULTANT I SPEAK TO STILL HAVE MY OLD DETAILS. HOW MANY TIMES DO I HAVE TO ASK THEM CALL AT 13:00 OR GIVE MY DETAILS?

0
Replies (2)
MBD
MBD's reply06 Jun 2019, 13:14
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC 
MBD
MBD's reply18 Jun 2019, 13:57
Official
Dear Sir/Madam
 With reference to your query logged on the 06 June 2019. In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.  Kind regards COMPLAINTS OFFICER  MUNNIK BASSON DAGAMA INC