TS
Thabang S

1 reviews | Active since Mar 2016

01 Nov 2019, 12:18

MBD Attorneys payment ****

I called into MBD Attoneys to request for my balance on my MTN account and they told me it was R5098.00 on 25/10/2019 it was a friday. i then paid R1500 on the 25/10/2019 and R3600 on 28/10/2019 which amount to R5100.00. I then called few days later to ask why my account is not closed after paying the balance and the consultant told me i still owe R440, they explain to me that is the fee for my payments. they charged me R200+ for every single payment i made. according to this i can never finish paying my account cause they charge me every time for making a payment. This is true a ****, please help me report this.

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Replies (2)
MBD
MBD's reply01 Nov 2019, 13:31
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMUNNIK BASSON DAGAMA INC
MBD
MBD's reply01 Nov 2019, 14:15
Official
Dear Sir/Madam

With reference to your query logged on the 01 November 2019.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.  Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.