MM
Mduduzi M

1 reviews | Active since Jul 2022

11 Jul 2022, 14:04

MBD Attorneys Not Responding With Paid Up Letter

I have two accounts with MBD, and every time I call them they keep telling me what is not correct. I have paid up one account (*** ) but they are unable to provide me with a paid up letter. Its stories after another. The other account (***) Im told its with Olivia ( Customer Services) but she wouldn't answer calls *** its been weeks now. Their service is very pathetic. What can I do, please help!!!

0
Replies (6)
MBD
MBD's reply11 Jul 2022, 14:12
Official
Dear Mr Majozi

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
MM
Mduduzi M's update11 Jul 2022, 15:43
Reviewer Update
Please note that the other account paid up is ***, and I'm looking for a paid up letter which Ive been waiting for since end of June.

Your prompt response will be highly appreciated.
MM
Mduduzi M's update12 Jul 2022, 15:19
Reviewer Update
Thats a big lie, you have not communicated anything regarding this matter. I will be logging a new Review/Query just for not telling the truth. No matter has been addressed here. No email no phone calls nothing !!!!!
MBD
MBD's reply12 Jul 2022, 15:45
Official
Dear Mr Majozi

Kindly be advised that we have resent  your letter, please confirm receipt.

Kind regards
COMPLAINTS OFFICER
MBD
MM
Mduduzi M's update12 Jul 2022, 15:58
Reviewer Update
Email received with the letter. Thanks.
MBD
MBD's reply13 Jul 2022, 10:55
Official
Good day 

Thank you for your response .
 
Kind regards
COMPLAINTS OFFICER
MBD