MBD Attorneys keep on contacting me for money that is not owed even after sending them the documents.

Good day

I have paid my Standard Bank credit card in full in April 2019 and closed the account.

Personal and Business Banking Mr PW Swanepoel 44 Plomer Ave Lahoff 2571 04 February 2021 +***8 Customer Liaison Call Centre Dear Mr PW Swanepoel SBSA Credit Card: 5120xx ******1601 In Name of: Mr PW Swanepoel We confirm that the above account has been closed and that we have sent a request to the credit bureaux that they amend their records accordingly. Should you have any debit orders or stop payments linked to your account, kindly note that it is your responsibility to ensure that they are cancelled with the relevant companies. As a result of the contract between Standard Bank and all merchants, you should also note that if any valid outstanding transactions are presented on your account, we will reopen the account to process these transactions and you will be held liable for all such transactions. We trust you will find the above in order. Yours faithfully Manager Admin Support Centralised Admin Support Department Tel: ***

The Standard Bank of South Africa Limited (Reg. No. ***) Authorised financial services provider and registered credit provider (NCRCP15) Directors: TS Gcabashe (Chairman) L Fuzile* (Chief Executive) A Daehnke* MA Erasmus1 GJ Fraser-Moleketi X Guan2 GMB Kennealy JH Maree NNA Matyumza KD Moroka NMC Nyembezi ML Oduor-Otieno3 AC Parker ANA Peterside CON4 MJD Ruck SK Tshabalala* JM Vice Lubin Wang2

I have paid and closed the account in April 2019. This was confirmed by Standard Bank. In November 2020, MBD Attorneys contacted me, claiming that I owe them R11000 and R6000 according to their records. Several people from MBD Attorneys have contacted me with different amounts. According to MBD Attorneys this amount is due for the insurance from 2019 until now. According to Standard Bank NOTHING is owed to them.

I have sent all the documents from Standard Bank to MBD Attorneys, but they keep on sending me SMS'es and phoning me for the amounts mentioned above. If this keeps going on I will contact the Ombudsman, and all costs involved to solving this case in courts will be due by MBD Attorneys as they are at fault.

My credit records has always been good and I pride myself on paying all my accounts on time. This is REALLY not professional conduct and I feel that MBD Attorneys must solve this quickly and I would like an apology.