MBD Attorneys harassment with incorrect account information.

When lockdown commenced I made contact with Discovery Bank to make them aware of my financial situation and that I won't be able to make regular payments on my Credit Card. Despite having made contact and an arrangement Discovery Bank handed my account over to MBD Attorneys for collection.

I have been making double payments the past 3 months on my Discovery Credit Card to get my account balance back to what it should be, however I received phone calls almost daily and text messages from MBD Attorneys with the claim that I have NOT been making any payments on my account. The staff that calls, especially one lady is extremely aggressive and does not allow you to speak to verify that in fact payments have been made.

I have also logged a query with MBD Attorneys via their website and have received no acknowledgement apart from constant calls demanding payments and claiming that I am not making payments.

Extremely unprofessional!