CF
Calla F

1 reviews | Active since Jan 2021

09 Jan 2021, 11:45

MBD Attorneys. Harassment of consumers.

For the past 3 days I have been receiving phone calls from a woman at MBD attorneys looking for a person called Charl. My name is Carl, but people call me Calla. The more I keep telling this ******** person that they have the wrong person, the more arrogant and persistent she becomes. The date of birth differs some 5 years from mine and I have never had dealings with the institution concerned. The last call was this morning at 7h15. I am a member of the legal fraternity and thus not oblivious to the workings of call centers. But to harras a person, who is clearly not their target, is totally unacceptable. Should I fail to receive any response and or apology from them and these calls persists, I will most certainly seek legal recourse and report them to the law society. This kind of conduct is totally unacceptable.

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Replies (1)
MBD
MBD's reply04 Feb 2021, 10:36
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.