MBD Attorneys harassment from debt collectors

<p>I'm fed up with having to deal with MBD and their harassment from their call centre agents that are not willing to help! <br /> I changed banks and erroneously didn’t move my Vodacom debit order to the new bank. This is my fault and when I received the email from MBD re my account, I called immediately to pay. I was R853 in arrears and till the end of the contract and with MBD legal fees, this amount was then R1800. <br /> I queried this amount with the call centre agent (Rose) and she then put me in contact with her manager (Fiona) who then informed me that the discounted price for me to pay is R1500. This amount is the total in full and if I paid this, my name would be off their credit blacklisting and they would not contact me again. I agreed to this and waited for the email to receive the banking details. <br /> In the interim of this, I’ve received a few other emails with ridiculous price escalations and then finally received the banking details. I immediately paid the R1500 to clear my name completely and I’m still being called, 4 months later by MBD and having to explain this story to different people – none of which are willing to assist me.</p> <p>When the call centre agents call, they mention their calls are all recorded. I suggested to them time and time again that someone does their job and listens to the recording between myself and Fiona and ask Fiona because she will verify what I’m saying is the truth and remove my name off the harass list. <br /> I want this all to go away and for the company to do their job and keep up to their word!</p>