BT
Beatrice T

1 reviews | Active since Sept 2021

12 Sept 2021, 18:27

MBD Attorneys giving me sleeplessness night's

I was handed over to MBD Attorneys by Edgards, i kept on paying my outstanding however i was informed that my balance is not decreasing instead is becoming even higher. I then requested the consultant to give me the whole balance which was R1471.00 & on the the 16th August 2021 i settled the whole amount.

During the month of September one of the consultant called and informed me that i have an outstanding balance of R800.00, i asked them to check on the system because i have already settled my account, she told me that no payment was made on my account and on my side I've been waiting for the settlement letter which to date i haven't received. Furthermore, i went back to Std bank just to confirm if the money was paid into the correct account, Std bank confirmed and even tried to get hold of MBD Attorneys, in vain we failed.

Your assistance in these regards is highly appreciated.

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Replies (1)
MBD
MBD's reply13 Sept 2021, 09:42
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.