QH
Quinton Henry-Taylor

1 reviews | Active since Feb 2015

05 Dec 2019, 08:53

MBD Attorneys

Still awaiting feedback on this previous complaint!!!

MBD Attorneys - Charges interest on handed over accounts

Goodday, When my accounts was handed over to MBD i lodged my first complaint regarding your ''rude consultants '' and the fact that they dont even know how to do their own job. I was advised that all the accounts that was handed over balance and that my balance will drop each month and not accumulate. 'To my surprise i view my balances on the fnb app and see that each month new interest is added to the account. This is to notify you that i wont be paying anything towards the account unless this account has been successfully handed over and no interests is being charged to the account anymore.

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Replies (1)
MBD
MBD's reply05 Dec 2019, 10:12
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
 
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.