AS
Alvina S

1 reviews | Active since Jul 2015

06 Oct 2020, 14:11

MBD ATTORNEYS CONSULTANTS IS VERY UNHELPFULL. AND REFUSE TO GIVE A DATED STATEMENT.

I have been phoning this people for two weeks and no help. my edgars account was handed over to them. they say i never made arrangements and thats why my interest fee towards a amount of R10207.00 that was handed over to them have a interest fee of R4189.49. they refuse to send me a detail statement so that i can see where this interest is coming from. and how did i get the account number that I've been using since may 2018 and they get my eft payments direct. my first payment to them was R200 because at the time that was the arrangement that i could've affort. Now they telling me my payments only showing since december 2018 and that was when my account was moved to them. where is my months since may. i need them to phone me because the people i am getting through to cant assist me. ***. account ***. and they have a total of 4750 but according to me it suppose to be R6200.00. i am trying my best to get out of this debt but they just *****ing my money.

0
Replies (2)
MBD
MBD's reply07 Oct 2020, 11:12
Official
Dear Sir/Madam
 
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. 
 
Kind regards 
COMPLAINTS OFFICER 
MUNNIK BASSON DAGAMA INC 
AS
Alvina S's update09 Oct 2020, 09:38
Reviewer Update
Good Day

Thank you for acknowledging my query. can i get an update on the investigation please. Its not only my Edgars account that i have this query with but is also my Woolworths credit card and Woolworths loan and my Donna Claire account. Interest is added to my account and then the consultant stating is because i didn't made any arrangements. but i do have an a arrangement since 2018 when i stopped my debt review. everybody phoned me and i am still using till date the same payment details and i eft. like my Woolworths credit card was handed over with the amount of R2750 but I've been paying for years the same as my Edgars but I'm still owing double the amount. IT JUST DOESNT MAKE SENSE. My Telephone number is ***