NC
Nicolien C

1 reviews | Active since May 2022

19 May 2022, 09:08

MBD ATTORNEYS AND STANDARD BANK

My Standardbank account was handed over to MBD. I havent used my Standardbank card in over 9years but owed them money I am not aware of. I was threatened if I dont pay they will blacklist me. So I paid off al the monies owed but to date havent received any paid up letter and there is a default loaded on my credit record with no reflection of payments thats been made.

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Replies (2)
MBD
MBD's reply20 May 2022, 09:45
Official
Dear Nicolien Crafford,

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
MBD
MBD's reply23 May 2022, 09:51
Official
Dear Nicolien Crafford ,

With reference to your query logged on 19 May 2022.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICERMBD