MB
Mpho B

1 reviews | Active since Nov 2018

20 Nov 2018, 13:19

MBD Attorneys accounts discounts are NOTHING BUT LIES !!!!

MBD called me to offer a 50% settlement discount on my SABC TV licence account on 26/10/18. I have made the payment, sent the proof of payment to MBD and requested a settlement letter which I have not received to this day. I have not received any form of correspondence from MBD after I've made payment. I received a statement directly from SABC with an outstanding balance. I have been calling and sending email to get clarity about the status of my account or get confirm whether the so-called discount is legit as the SABC statement states differently? I then forwarded my proof of payment and MBD correspondence to SABC to ask them to intervene/investigate/advise on the way forward for my account seeing that interest is accumulating further amount. No response received from the SABC.

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Replies (2)
MBD
MBD's reply20 Nov 2018, 13:43
Official
Dear Sir/Madam
 
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. 
 
Kind regards 
COMPLAINTS OFFICER 
 
MBD Credit Solutions (Pty) Ltd. 
MBD
MBD's reply21 Nov 2018, 15:34
Official
Dear Sir/Madam
 
With reference to your query logged on the 20 November 2018. 
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. 

 
Kind regards 
COMPLAINTS OFFICER
 MBD Credit Solutions (Pty) Ltd