SK
Sibusiso K

1 reviews | Active since Sept 2022

18 Jul 2023, 10:28

MBD Attempts to Collect on Prescribed Debt and not updating Experian and Compuscan Credit Bureax

I have a prescribed Capitec debt that I am failing to remove from my Credit profile. I have disputed this matter with Experian and the ruling was in my favour. The matter was temporarily removed but later re-instated. I called Experian and it was removed again. This has been going on and on since last year. Now I recently learned that MBD has not been updating my Compuscan credit profile as well. I have been calling them endlessly without success.

Please help.

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Replies (1)
MBD
MBD's reply18 Jul 2023, 10:55
Official
Dear Mr Khambule

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD