AL
Angela L

1 reviews | Active since Oct 2010

23 Jul 2025, 15:43

MBD are USELESS and DODGE

I am keen to know what constitutes harassment and can I start charging MBD for all the phone calls and emails I have to send to tell them that they are contacting, or in fact HARASSING me for no reason at all??!!

They are contacting me and sending emails for accounts that have been settled and closed months ago... I have had to make numerous calls to the bank asking what is going on and even they are perplexed.

This is costing me time and money and I will be sending MBD an invoice for this if this does not STOP IMMEDIATELY. if they checked their emails, records or with the bank, they would know they are incorrectly harassing me! I suspect they are charging their client for all this communication which is theft if the matter is closed.

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Replies (2)
MBD
MBD's reply24 Jul 2025, 12:17
Official
Dear Angela

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
AL
Angela L's update31 Jul 2025, 10:28
Reviewer Update
And still now I am getting threatening emails for no reason... DISGUSTING company. When I call them they act like they don't know what I am talking about and I must email proof. I have in fact emailed more MULTIPLE emails of proof... What kind of outdated system are they using that does not have reocrd of ALL the communication? What a joke of a company.