JZ
Janine Z

1 reviews | Active since Oct 2009

03 Feb 2015, 08:28

MBD are useless

I was handed over for an account I thought was paid up years ago. Every month I make payment without fail. EVERY SINGLE DAY THEY SMS ME, either thanking me for payment, or closer to pay day, they sms informing me that payment hasnt been made yet. I have called 4 times asking them to please stop smsing me every day (as I know they charge me for this) and then they call every 3rd day as well. They refuse to stop harassing me, I have spoken to other lawyers that have advised me that it is my right to privacy and to not be harrassed, and they are breaking that right, as I have requested it and they are blatantly ignoring me yet are still billing me for it. They refuse to give me a breakdown of my account as well. I will not stand for this.

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Replies (1)
MBD
MBD's reply03 Feb 2015, 13:27
Official
Hello janinevz,

Dear Janinevz

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC

Best regards,