1 reviews | Active since Apr 2019
MBD and Woolworths harrassment
I was behind on my Woolworths account due to unforeseen financial circumstances and my account handed over to MBD. I made a payment arrangement with MBD which I would make payment manually with the agreed upon amount. I would however recover phone calls daily even though I kept to my payment arrangement. I was then told that I would continue to get these phone calls until I set up a debit order which I eventually did as I was getting harassed numerous times a day via my work and mobile number. I have not missed any payments however the phone calls have further intensified with them demanding I settle in full. I have since doubled my debit order amount which is more than 10% of my outstanding balance around 13%. Since then i have continued to receive numerous phone calls demanding i settle in full. More than 1 call per day, sometimes up to 4 times. This is harassment and completely unacceptable especially since my continued compliance with their demands thus far.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
