VR
Vaughn R
1 reviews | Active since Jul 2022
21 Jul 2022, 14:10
MBD and woolworths
I had received a settlement discount for my woolworths credit card from MBD, I paid the account in full according to the settlement agreement. There after they call me requesting the balance after i had settled the amount. They now refuse to give me a settlement letter. Make me run around in circles from 1 departement to the other. Their agents are useless with now assistance what so ever. I paid in november 2021 it is now july 2022 still not sorted out. now they say the account isnt with them and they cant give me the letter.
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MBD's replyOfficial
21 Jul 2022, 14:22Dear Mr Ruthenavaloo
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply21 Jul 2022, 14:22
Official
Dear Mr Ruthenavaloo
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
VR
Vaughn R's updateReviewer Update
21 Jul 2022, 14:27Its sad that we have to come to hellopeter to get feedback from you guys. Please sort this matter out urgently. I have paid this account on the 2nd November 2021 as per verbal agreement with your agent on the 30th of October 2021 which is well documented on your system. so i dont understand why no1 can assist me with getting this sorted out.
VR
Vaughn R's update21 Jul 2022, 14:27
Reviewer Update
Its sad that we have to come to hellopeter to get feedback from you guys. Please sort this matter out urgently. I have paid this account on the 2nd November 2021 as per verbal agreement with your agent on the 30th of October 2021 which is well documented on your system. so i dont understand why no1 can assist me with getting this sorted out.