Hellopeter
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KM
Karin M

1 reviews | Active since Jun 2020

06 Aug 2024, 09:34

mbd and their unprofessional conduct

i have reported mbd before this morning they closed my review stating that they have requested additional information from mr. This is untrue they are making up stories as per usual

0
Replies (9)
KM
Karin M's update06 Aug 2024, 09:50
Reviewer Update
I have not received anything yet. email ***
MBD
MBD's reply06 Aug 2024, 09:53
Official
Good day

Please note that we have used the same email provided. 

Kind regardsCOMPLAINTS OFFICER
MBD

KM
Karin M's update06 Aug 2024, 09:55
Reviewer Update
strange that I receive email;s from hello peter but still nothing from mbd???????????
KM
Karin M's update06 Aug 2024, 09:58
Reviewer Update
Still no emails from mbd
KM
Karin M's update06 Aug 2024, 10:00
Reviewer Update
found it in spam with the following warning This message seems dangerous

Similar messages were used to ***** people's personal information. Avoid clicking links, downloading attachments, or replying with personal information.
KM
Karin M's update06 Aug 2024, 10:01
Reviewer Update
Zukiswa I have send the mail to your personal email
MBD
MBD's reply06 Aug 2024, 10:16
Official
Dear Ms Muller

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
KM
Karin M's update22 Aug 2024, 10:33
Reviewer Update
I fail to see how MBD can claim that this mattr has been resolved amicably... There is still many outstanding issues and I am awaiting their reply.


Karin
MBD
MBD's reply22 Aug 2024, 10:37
Official
Dear Ms Muller

Kindly be advised that we have sent a response on your email.  Please confirm receipt.

Kind regardsCOMPLAINTS OFFICER
MBD