NG
Nikiwe G

1 reviews | Active since Apr 2020

12 Aug 2024, 10:35

MBD | ********* and ******* Practices

I am writing to formally notify each of you of ********* business practices by MBD that I have lodged a complaint with the Credit Ombudsman against them. The account in question is identified by the account number ********8000 and is listed as being managed by MBD Attorneys.

This account shows a payment made in June 2024, which I do NOT acknowledge. It is my understanding that this debt is prescribed and beyond the statute of limitations, as it is older than three years. I have neither acknowledge nor made any payments toward this debt neither do I have any record of such a payment being made.

Given the circumstances, I have taken the necessary step of escalating the matter to the Credit Ombudsman to ensure that the issue is thoroughly investigated and resolved in accordance with the provisions of the National Credit Act (NCA). I believe that the entry on my credit report is incorrect and I have request its removal.

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Replies (1)
MBD
MBD's reply12 Aug 2024, 11:47
Official
Dear Nikiwe Gwatyu

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD

Best regards,