MN
Mthokozisi N
1 reviews | Active since Mar 2025
01 Apr 2025, 14:45
MBD and MTN Saga
I have paid off my MTN account which was handed to MBD on the 09/10/2024 and MBD sent me a paid-up letter on the 10/10/2024. MTN is stating that MBD has not disclosed the last payment of which is R18 193.07 which was paid on the 09/10/2024, I just need the debt cleared by MTN off my credit profile so I need this cleared off my credit profile as I am sick and tired off this issue as it has been 7 months, it’s very annoying and disgusting by the way my matter is handled and the way I am being treated.
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Replies (2)
MBD's replyOfficial
01 Apr 2025, 15:20Dear Mthokozisi N
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply01 Apr 2025, 15:20
Official
Dear Mthokozisi N
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MN
Mthokozisi N's updateReviewer Update
03 Jun 2025, 13:36Dear MBD, Please note that MTN is saying that you have not allocated the payment, and now when I call you, you are saying that I have never had an account with MTN with you, and one of your consultants was very rude and inconsiderate. I have sent an email to you at ***; please respond and rectify it so the MTN debt can be cleared off my name. Thank you.
Kind Regards
Mthokozisi Nxumalo
Kind Regards
Mthokozisi Nxumalo
MN
Mthokozisi N's update03 Jun 2025, 13:36
Reviewer Update
Dear MBD, Please note that MTN is saying that you have not allocated the payment, and now when I call you, you are saying that I have never had an account with MTN with you, and one of your consultants was very rude and inconsiderate. I have sent an email to you at ***; please respond and rectify it so the MTN debt can be cleared off my name. Thank you.
Kind Regards
Mthokozisi Nxumalo
Kind Regards
Mthokozisi Nxumalo