MBD ****** and **************

I wish they would stop harassing me. I answered the e-mails sent to me directly to the sender. First thing irritating the living daylight out of me is asking to speak to me after introducing myself after answering the phone. I answer the phone by saying "Goeie more. Jan du Plessis wat praat." Now comes the question "Can I speak to Mr du Plessis" What is the purpose of introducing myself? They also don't pronounce my surname correctly. Secondly, when someone answers the call in Afrikaans the person on the other side should also speak Afrikaans. If the person does not respect my language of choice I don't talk to him. If the company does not employ Afrikaans speaking personnel, they are discriminating against Afrikaans speaking people in general. Thirdly, when referring to the e-mails I have sent back to the sender the person in the call center just answers they have no access to the e-mails. Are the call center personnel only there for job creation? Are only BBBEE candidates employed? That is pure ****** and **************. Is it the 30% pass mark in the matric results causing the incompetence? Are the call center personnel not properly trained and educated? Are the personnel not properly interviewed and screened as some can't even speak understandable English.