LL
Leah L
1 reviews | Active since Jul 2013
07 May 2021, 07:59
MBD agents need to be seen to
Customer service is appalling. you ask questions and get told to wait because agent cant help you and she puts the phone down while you talking. call back 3 times with the same person putting the phone down. and this is a "law firm" ask to speak to the manager and she wants to know why the "transfers" and leaves you on "hold" absolutely not on.
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MBD's replyOfficial
07 May 2021, 10:00Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.
MBD's reply07 May 2021, 10:00
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.