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Sanalicious M

1 reviews | Active since Jul 2020

02 Apr 2022, 09:29

MBD

2017 I got a call from standard Bank stating that I owe 3000 I did ask why they said it's bank charges because I was not using my account, I tried to ask how can they keep quet for 3 years even when they see my salarie is not going to the account,then I paid 3500 so far via this company called MBD and I've realist it's been long paying without getting any statement, I asked them to stop deducting the money until I get statement, they said yes I've paid 3500 so far I'm still owing them 2000 I don't understand why so many charges bease I did not take a loan.

0
Replies (9)
MBD
MBD's reply04 Apr 2022, 09:58
Official
Dear Ms Mshengu

We acknowledge your query raised kindly furnish us with additional information in order for us to establish how to best assist you. 

Kind Regards, 
Complaints Officer 
MBD
SM
Sanalicious M's update04 Apr 2022, 12:01
Reviewer Update
Good morning
I don't understand when you say additional information like what?
MBD
MBD's reply04 Apr 2022, 15:39
Official
Good day

We have sent  your an email which came back undelivered. Kindly forward the statement showing the deductions from our office in order to investigate as we do not have your Standard bank on our system.

Kind Regards, 
Complaints Officer 
MBD


SM
Sanalicious M's update04 Apr 2022, 17:35
Reviewer Update
Can you please give me you email a dress mine is ***
SM
Sanalicious M's update05 Apr 2022, 10:41
Reviewer Update
Reference number is NORMBISSET***SEE. December I went to the bank to block it but they used different reference to deducthe, I even reversed the payment. ...so I cannot afford to change bank account because of MBA because it's the only option that is left now.
MBD
MBD's reply05 Apr 2022, 10:44
Official
Dear Ms Mshengu

Kindly note that the payments are made to Norman Bisset attorneys not MBD attorneys.  Please contact Norman Bisset to assist with your Standard Bank account.

Kind Regards, 
Complaints Officer 
MBD
SM
Sanalicious M's update05 Apr 2022, 10:46
Reviewer Update
But the consultant they say they a calling from MBD
SM
Sanalicious M's update05 Apr 2022, 13:55
Reviewer Update
OK I did correct it my apologie
MBD
MBD's reply05 Apr 2022, 14:11
Official
Good day

Thank you for your response.

Kind Regards, 
Complaints Officer 
MBD