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dM
daniel M

1 reviews | Active since Jan 2023

14 Feb 2023, 08:11

MBD abuse me

Good day,

Please can stop calling me as call me on cell from first of the month till end of the month now call at my work number i cant answer you calls every day this company need to be report.

Please stop calling me.

0
Replies (4)
dM
daniel M's update14 Feb 2023, 08:22
Reviewer Update
I am giving today to remove details asked your agent that colour lady stop calling me as she called my work number stop calling me now and then as from now submit infor third party take this matter forward and even involved employer on this matter.
MBD
MBD's reply14 Feb 2023, 09:10
Official
Dear  daniel mo***eng ,

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
dM
daniel M's update16 Feb 2023, 08:24
Reviewer Update
Good day,

The lady she is still call my work number the phone is for work purpose and where i am have network problem as said the only way resolved this matter take this forward as now start to abuse me.

I spoke to her when February start and again she call me everyday imagine be calle dto work phone now and then.

I told you give last opportunity to sort this out.

You company abuse people you cant call people everyday.

Thanks

MBD
MBD's reply16 Feb 2023, 10:15
Official
Dear  daniel mo***eng ,

Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings. 

Kind Regards, 
Complaints Officer 
MBD