RC
Robyn C

1 reviews | Active since Nov 2023

31 May 2024, 10:39

MBD ABUSE

Never in my life have I experienced such abuse, incompetence and lack of care. I have been hounded since April 2023 for the payment of an Edgars account. I have sent over 40 emails and whatsapp's to prove that I have paid the account and that their records are incorrect. Yet daily I still receive countless calls. Short of sending spoke signals I don't know how else to get them to resolve this issue. The only response I have received is an automated reference number and a message stating they are investigation.

Worst still after investigation of my own I now understand that the National Credit Act (Section 126 (b) is being contravened in the manner this company is conducting itself.

All I want if them to accept my bank beneficiary proof and forever in a day end this tireless struggles. Never in my life have I experienced this type of ordeal.

Regards Robyn chislett

0
Replies (1)
MBD
MBD's reply31 May 2024, 13:38
Official
Dear Robyn Chislett

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. K

Kind Regards 
Complaints Officer 
MBD