PT
Prudence T

1 reviews | Active since Mar 2022

10 Nov 2023, 13:25

MBD a total **** never make an arrangement with this lawyers

I made two arrangements with MBD first account I paid and now I'm struggling to get paid up letter and it is now appearing on my credit score as in default..the next account I have been paying MBD but it appears on my credit score as no payments received it's been 5 months already and I can't remove them from my bank account since they were so clever they opted for debit check authorization I'm so frustrated cos I can't apply for bond now and the call agents on they customer number are sending me from pillar to post.

0
Replies (3)
MBD
MBD's reply10 Nov 2023, 15:46
Official
Dear Ms Thabethe

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer
MBD
MBD
MBD's reply13 Jan 2024, 11:35
Official
Dear Prudence Thabethe,

With reference to your query logged on 10 November 2023 at 3:46pm.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind Regards 
Complaints Officer
MBD


PT
Prudence T's update13 Jan 2024, 11:43
Reviewer Update
Good morning
I don't recall getting a response from MBD I'm still waiting for the settlement letter to this day..have your facts correct..

Thank you