A
Andile

1 reviews | Active since Mar 2023

21 Feb 2026, 20:28

MBD

MBD has been harrasing me for 2 years now. When the so called attorneys contact me I request a prescription letter however instead, they went and made a cash deposit then claimed I made that payment. They went as far as saying that I made the payment in 2024 with my Standard Bank account whereas Standard Bank confirmed that no such deposit was made by me. Now they are avoiding me when I request for my prescription letter but the Call Center is harassing me.

0
Replies (2)
MBD
MBD's reply23 Feb 2026, 15:13
Official
Good day Andile A

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
A
Andile's update31 Mar 2026, 15:36
Reviewer Update
Good Day

I still have not received feedback regarding my query.