BA
Bryce A

1 reviews | Active since May 2023

02 May 2023, 14:27

MBD

Received a call from MBD to settle amount outstanding on my Loan Account, Account was settled & closed in Feb, till today have not received a letter stipulating the account is paid off & closed. Back & forth between the bank & MBD & literally no help at all. this is affecting my credit score!!!!!! MBD stipulates the account is paid off & closed yet the bank says otherwise.. PATHETIC!!!!!!!!!

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Replies (1)
MBD
MBD's reply02 May 2023, 16:09
Official
Dear Mr Abrahams

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD