CL
Charmaine L
1 reviews | Active since Nov 2024
17 Dec 2024, 14:17
MBD
Sent an email to MBD 3 weeks ago to enquire how many accounts have been handed to the and from which instutions Once again the most disgusting service and as yet they have not responded on the 14th November 2024 I was informed by one of the clever MBD consultants who informed me that my one Standard Bank account was fully paid In the email I also requested that they give me a paid up letter for that account I cannot speak any other language barring English or Afrikaans so perhaps they do kit understand the English I have communicated in my email to them USELESS
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Replies (2)
MBD's replyOfficial
17 Dec 2024, 15:11Dear Charmaine Lyons,
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer MBD
MBD's reply17 Dec 2024, 15:11
Official
Dear Charmaine Lyons,
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer MBD
CL
Charmaine L's updateReviewer Update
17 Dec 2024, 15:26I sincerely hope this year 2024 The email was addressed to ***
CL
Charmaine L's update17 Dec 2024, 15:26
Reviewer Update
I sincerely hope this year 2024 The email was addressed to ***