MM
Mokoto M
1 reviews | Active since Jan 2021
19 May 2022, 16:36
MBD
I was handed over to MBD by MTN over a ********** acc opened, emailed them all the required documents and also submitted them personally at their Hyde Park offices and still gets annoying letters and telephone calls from them. The person handling my matter is known to me as Flora, whom is not doing anything for almost a year now.
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Replies (2)
MBD's replyOfficial
20 May 2022, 10:07Dear Mokoto Mohlele ,
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
MBD's reply20 May 2022, 10:07
Official
Dear Mokoto Mohlele ,
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
MBD's replyOfficial
23 May 2022, 10:50Dear Mokoto Mohlele ,
With reference to your query logged on 19 May 2022.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
With reference to your query logged on 19 May 2022.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
MBD's reply23 May 2022, 10:50
Official
Dear Mokoto Mohlele ,
With reference to your query logged on 19 May 2022.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
With reference to your query logged on 19 May 2022.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD