SK
Sasha K

1 reviews | Active since Jan 2021

16 Jul 2025, 11:01

MBD -

This is the worst company to exist.

I have two prescribed accounts with them.

Firstly, they are stating that their company does not provide prescription letters (only paid-up letters) forcing you from your right of prescription to pay up an account that has prescribed just to get a letter. The one account is Standard bank, they are saying that I have received a summons in November 2022, so this account has not prescribed. I have not received any summons, also the guy is telling me they will send another summons before November this year to interrupt the prescription again!.

I am so sick and tired of this people basically forcing you from your rights as a consumer. all these accounts have been removed from my credit report and yet they are still forcing me on making payments. This is not right.

I want my prescription letters, it is my right to receive them

0
Replies (1)
MBD
MBD's reply16 Jul 2025, 15:05
Official
Dear Sasha K

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD