***** of note with total disregard for other people

<p> </p> <p>Horrible customer agents with rude and sarcastic attitude and proficient ***** who do not care about anything except belittling your intelligence.</p> <p> </p> <p>I paid these people what they said I owed on my FOSCHINI account and today I am being told a lie after a lie about why I can not be given my settlement letter. If customer care is not rude to you they just dont bother picking up the phone. Someone needs to put a stop to this and the greatest thing they are good at besides lying is "We will get back to you"</p> <p> </p> <p>Having paid the amount they said I owe on my FOSCHINI account I am now sitting with 12 phone numbers for customer care, with exactly 2 weeks of making calls to different people telling me different stories. I was told when I was arranging for payment that I would get my Settlement Letter in 48 hours, that time passed with no correspondence when I call back again I was then told it takes up to 7 working days, that time passed and I call again then its 14 working days because they have to get feedback from FOSCHINI that I do not owe anything although I paid the money directly into their bank account and they confirmed the money was received.</p> <p>So I call FOSCHINI and behold Foschini does not know of such as the 4 different i have spoken to have made it clear that once the debt is handed to MBD they cut all ties with it so they do not know why I am told Foschini needs to tell them anything because the money was paid directly to MBD. Furthermore Foschini customer care tries calling MBD and guess what the customer care numbers dont get answered LOL!!!!!! I am not going to go to the lawyers I am going to mobalise people and get a petition and you shall be hearing from the Public Protector and the EFF ENOUGH IS ENOUGH!!!</p>