NT
Neo T

1 reviews | Active since Sept 2019

18 Sept 2019, 09:56

Letter of arrangement.

I'm extremely disappointed with their service, you call and you deal with very *********** people. I made a call on Monday wanting to make payment arrangements for my Woolworths store card, at the end of our conversation we had agreed that I'll be immediate receiving an sms confirming our agreement that sms will be followed by a letter which will be emailed to me. Till today I have received nothing from MBD. Today I made a follow-up I dealt with an *********** employee who was clueless and rude.

0
Replies (2)
MBD
MBD's reply18 Sept 2019, 10:42
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD
MBD's reply18 Sept 2019, 11:55
Official
Dear Sir/Madam

With reference to your query logged on the 18 September 2019.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.