SD
Sumaya D

1 reviews | Active since Sept 2017

02 Mar 2021, 11:44

LEGAL

I have been handed over for my MTN account, and my outstanding amount, is now more than it was in 2019, even though I have been making payments regularly. I have requested a comprehensive statement of account a numerous times, and to date, have not received same. what do I need to do, to get a statement of account? I have also been called in regard to two other people, and have no clue who they are, as well as sms's. advising them to have to remove me from their profiles, is a waste of time, still get calls and messages continuously... Frustrated with these attorneys that have no work ethic.

0
Replies (4)
MBD
MBD's reply02 Mar 2021, 12:07
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd. 
SD
Sumaya D's update04 Mar 2021, 12:13
Reviewer Update
Dear Sirs

to date, i have received no response or statement of account.

SD
Sumaya D's update15 Mar 2021, 14:50
Reviewer Update
I am getting calls everyday, but to date, I have not received my statement of account. any idea when I will receive same, or must I continue to ask and not receive it. I have been asking since 2019!
SD
Sumaya D's update05 May 2021, 09:44
Reviewer Update
It is now the 5th of May 2021, and I have not received a statement of account, however, i am still getting calls and SMS's. surely there must be some way of getting somebody to respond. This is extremely unprofessional.