LM
Lerato M

1 reviews | Active since Mar 2018

15 Aug 2024, 15:55

LEAVE ME ALONE

I am at the end of my tether with your company and I am quite frankly sick of you guys. I get multiple times a day, every single day for the past couple of months from your people asking to speak to Kefentse Motsumi. No matter how many times I tell you people I am not Kefentse, you insist on calling me incessantly as if I owe you something. About 3 weeks or so ago, on a Monday, I got a call from a lady from your side, I politely told her I am not Kefentse and to please remove my number from your system but lo and behold, I still get calls every single day, multiple times a day. I have resorted to screaming at your agents and even swearing out of sheer frustration but still, everyday, multiple times a day, I still get calls. Sometimes I answer screaming "I AM NOT KEFENTSE MOTSUMI" and yet nothing changes. I got a call from an indian lady this morning, I screamed and I told her that I will resort to swearing as soon as I answer my phone. I will resort to swearing at whoever calls me, I will swear at their children, their mothers, fathers and everyone in between. I have also resorted to laying a complaint with ICASA against MDB/MBD attorneys/ debt collectors or whoever the hell you are. I am not affiliated with your institution in any way. I have NEVER dealt with you nor do I owe you a ****** cent. I implore you to leave me the hell alone and remove my number from your system. If your agents are outsourced, ****** get people to invest in yealink devices that it shows who number belongs to so you can stop harassing people you have absolutely no business harassing. Getting calls from your stupid institution everyday, multiple times a day is annoying, frustrating, infuriating, and downright disrespectful. If this harassment doesn't stop, I will berate and cuss out your agents. Leave me alone! I want this resolved as in yesterday!!! I am sick of you people.

0
Replies (2)
MBD
MBD's reply15 Aug 2024, 16:26
Official
Dear Lerato Masitenyane

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
LM
Lerato M's update15 Aug 2024, 19:43
Reviewer Update
I do not want this silly generic response. I just want you people to stop harassing me and actually creating an irate non-customer. Doesnt that embarass and makes you look bad? That you are harassing someone who IS NOT in any way, shape or form, a customer nor do I owe you anything. Wha'ts worse is today I got calls from different numbers, different from th 011043.... ones I am used to. If I so much as get calls tomorrow, I'm pretty sure there is something I ca do legally because this is now beyond harassment. STOP CALLING ME and leave me the hell alone. That's all I want, my own number back, free from this incessant SILLINESS.