SJ
Shannon J

1 reviews | Active since Jul 2023

20 Jan 2025, 12:25

Lack of service

I recieved a settlement letter in November 2024,still not updated as paid or closed on my credit profile however it now shows as missed payments. Unacceptable as this negatively affects a person's credit rating.

It has been 7 days now still feedback just that it was acknowledged but nothing of a way forward

0
Replies (1)
MBD
MBD's reply20 Jan 2025, 14:28
Official
Dear Shannon J

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.

Kind Regards
Complaints Officer MBD