Lack of Assistance

These Lawyers/Call Centre don't have a problem taking your money, however asking for a simple thing like a statement or fixing their website because of missing data simply gets deaf ears.<br> <br> Also I have been told that I'm a **** from the agents when I explained that there was more than one debit done off my account.<br> <br> I'm being treated like a ********, simply because of debt... that I am paying off responsibly!<br> <br> Who exactly does one contact to resolve this?<br> <br>