MO
MARIUS O

1 reviews | Active since Nov 2014

04 Jul 2017, 11:24

Keeps on phoning my wife, my employer and myself even though there is an arrangement in place

<p>I have made arrangements with MBD as early as February this year to make payment in the amount of R500.00 each month. Payment is made every month even before the end of the month. They how ever keep on phoning me each month end up in harrasing me anf my wife at work. Askinf eilither for an higher installment or requesting a debit order in order to reduce the instalment. Pleasr stop phoning. I dont want a debit order as i dont even own a bank account and my wife is paying the installment, i cannot pay the whole arrears amount and they should stop phoning every month just to hear the same thing over and over again. The arrangment will not change!!!!!!</p>

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Replies (2)
MBD
MBD's reply04 Jul 2017, 11:51
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply12 Jul 2017, 13:14
Official

Dear Sir/Madam

With reference to your query logged on (insert date and time).

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.