1 reviews | Active since Jul 2016

06 Feb 2018, 17:48

Keep Harassing me

This company by the name of MBD have been sending me sms's and they have been calling me non stop since December 2017. The sms and phone calls are regarding a Truworths account that has not been paid by a client with the name Andries. I have told them on numerous occassions that this cellphone number I have been using for the past 17years, the number belongs to me and not the client they are looking for Andries. The sms i keep receiving has the following: please call MBD ********** 221 with ref: ********** ********** 27. I have told this company to remove my cellphone number from their system and everytime they say they will do it.. But i received more calls and sms this week.. I AM SICK AND TIRED OF THIS COMPANY CALLING ME. I HAVE NEVER HAD A TRUWORTHS ACCOUNT. PLEASE MAKE THEM STOP.

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Replies (3)
MBD
MBD's reply07 Feb 2018, 09:11
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply14 Feb 2018, 14:50
Official

Dear Sir/Madam

With reference to your query logged on the 06 February 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply14 Feb 2018, 14:51
Official

Dear Sir/Madam

With reference to your query logged on the 06 February 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.