aA
albertpote A

1 reviews | Active since Dec 2016

23 Dec 2016, 13:05

Keep getting threatening smses although my account was paid before being handed over

<p>In July I got an account from NHLS.</p> <p>I paid my account in full in September.</p> <p>In October I got a message from MBDCS informing me that I have been handed over.</p> <p>After I kept getting messages I have on numerous occasions sent proof of payment to both MBDCS and NHLS . I have called them explaining and I have asked them to stop harassing me.</p> <p>Eventually I got hold of one of the agents that told me my account with them shows that I do not owe them anything. He went on the explain that the automated system has a problem and I should just ignore the messages.</p> <p>This is nou a month later and I keep getting threatening messages.</p> <p>I have had enough of this!</p>

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Replies (1)
MBD
MBD's reply23 Dec 2016, 13:23
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.