Just bad attitude from a caller

I have an arrangement to pay my account R400 pm. When accounts phone me last week, I tried to explain I am trying to get the full payment of R4700 for end month and just before I tried to explain either that or R400 as per arrangement I was cut off.<br> She said, I did not said that and it is recorded. I said I understand but I was cut off before I said I would either do that or the R400. She started screaming at me and speaking to me as if I'm a child and said then I need to pay R644 which is not the arrangement.<br> I did put down the phone as this IS NOT acceptable Client service. I have paid my R400 every month and now I am handled as if I am a ********!!<br> <br> The only person I will speak to is a manager. I will not speak to this lady again!